Privacy at The Lovenhall Registry

There is no membership, no account and no checkout anywhere on this site, and no form that sends what you type to a server. The calculators, and the engagement ring designer in the diamond room, do their arithmetic in your browser: the site is a set of static pages, with no server of ours behind them to receive what you enter.

The enquiry room is the one place you write anything. It drafts a note in the page and, when you ask, opens it in your own email app, already addressed. Your name and message stay on your device until you send that email yourself; the house then receives it as ordinary correspondence. Close the draft instead and nothing you wrote reaches the house.

On a first visit a small note in the corner asks whether the Registry may measure how it is used, with two buttons of the same size: Accept and Decline. Until you answer, and for as long as you decline, the measuring code is not downloaded and nothing is recorded.

Your answer is kept in your browser’s local storage, under a single entry, so the note is not shown again. Only the page in front of you reads it; it is never sent anywhere.

If you accept, your browser loads Firebase Analytics, which reports to Google Analytics 4. It records the pages you view, and four events of the house’s own:

• a tap through to an instrument's App Store or Google Play listing: which instrument, which store, and where on the site the link sat;
• reaching the final step of the free engagement ring designer;
• choosing a topic in the enquiry room;
• opening the drafted note in your email app: the topic only, never your name or the words of the note.

Google Analytics also notes a few things of its own accord: a first visit, the start of each visit and how long a page stays in front of you, and, with every event, the page’s address and title, the page that sent you, your browser’s language and your screen size. Depending on how the Registry’s Analytics property is set, it may also note when you reach the foot of a page or follow a link off the site.

To tell one visit from the next, Google Analytics sets two first-party cookies, _ga and _ga_followed by an ID, which Google states last two years by default. Firebase adds an installation identifier, kept in your browser’s storage. Google states that for visitors from the EU, Switzerland and the UK it uses the IP address only to work out a coarse location, then discards it without logging or storing it. The house reads these measurements to learn which instruments and rooms are wanted.

Measurement rests on your consent alone, which is why nothing is recorded until you accept. Google Analytics keeps what it records for no longer than the property’s retention setting allows — at most fourteen months on a standard property, after which it is deleted automatically. A returning visitor’s identifier lasts longer, because each new visit starts that period again.

The note does not return once answered. To withdraw a consent you gave, or simply to be asked again, clear the cookies and site data for thelovenhallregistry.com in your browser’s settings. That removes the stored answer and the Google Analytics cookies together, and the note asks again on your next visit.

The store buttons open Apple’s App Store and Google Play, whose own privacy terms apply from the moment you arrive. Those links may carry a campaign tag naming this site and the place on it where the link sat, so the house can tell which pages lead to an install. The tag says nothing about you.

Each instrument is an app, and this notice covers the website only. What an instrument does with a photograph you take is governed by the privacy policy linked from its store listing; on the App Store the App Privacy section, and on Google Play the Data safety section, also set out what that app collects.

• Diamond Identifier - AI ScanApp Store listingGoogle Play listing
• Art Scan: Painting IdentifierApp Store listingGoogle Play listing
• Watch Scanner & ValuatorApp Store listingGoogle Play listing
• Handbag AuthenticationApp Store listingGoogle Play listing
• Ring Identifier: Jewelry ValueApp Store listing
• Stone Identifier AI Rock ScanApp Store listing
• Shoe ScannerApp Store listing
• Engagement Ring Try On DesignApp Store listing

The site is served by Firebase Hosting, a Google service. Like any web host, it receives what a browser sends to fetch a page: your IP address, the address requested and the name of your browser. The typefaces and images come from this site itself, and no advertising, social or video embeds load on any page.

The website is run by Abdullah Yılmaz, who is responsible for the personal data it records — its data controller. Questions about this notice, or about anything the house holds, are answered through the enquiry room.